Customer support services:
24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
Technical support services:Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
Interacting with potential customers and creating interest for the customer’s services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.
IT help desk services:Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
Insurance processing:New business acquisition and promotion, claims processing, policy maintenance and policy management.
Data entry and data processing:
Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
Data conversion services:
Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.
Bookkeeping and accounting services:
Maintenance of the customer’s general ledger, accounts receivables, accounts payable, financial statements, bank reconciliations and assets / equipment ledgers.
Form processing services:
Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing.
Internet search, product research, market research, surveys, analysis, web research and mailing list research.
Customer support services
Technical support services
IT help desk services
Data entry and data processing
Data conversion services
Bookkeeping and accounting services
Form processing services